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ENEO Cameroon

Building a complete document management system using best in class tools for the leading energy provider in Cameroon with Fotopia
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Eneo is the Cameroon’s historical main electricity company. It is partially State-owned with 51% of the share capital held by Actis, 5% by Eneo employees and 44% by the State of Cameroon. In generation, Eneo has an installed generation capacity of 968MW. Its generation facilities fleet consists of 39 generation power plants, including 13 grid power plants and 26 remote thermal power plants. 74 % of Eneo generation is from hydro. The transmission network comprises 24 substations and includes 1944.29 kilometres of High-Voltage lines, 15081.48 kilometres of Medium-Voltage lines and 15209.25 kilometres of Low-Voltage lines.
  • Company Name: ENEO Cameroon
  • Company Type: Semi-Government
  • Headquarters: Yaoundé, Cameroon
  • Number of employees: 3000 -3500
  • Customers: Individuals, small, medium and large enterprises
  • Documents Types: Purchases and contracts, invoices, legal documents, administration documents, correspondence, etc.

The old system

ENEO has multiple offices and power stations covering the major cities in Cameroon, with day to day paper interactions with customers, internal departments and external entities.

In the legacy system, paperwork was handled manually and stored in multiple warehouses with manual input and basic digital archiving. The main pain areas for the customer was the risk of losing data and the lack of a proper methodology to index documents so any information can be retrieved in seconds.

For an entity serving the whole country of Cameroon, knowledge is power and the legacy system was not allowing the full monetization of content and information

The approach

ENEO Cameroon partnered with Infas Middle East, an authorized Fotopia reseller to create a complete digital transformation plan that involved creating a document management system, content automation hierarchy, content workflows and a customizable search engine for their ECM.

The Solution

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